Advance America Reviews

The girls in Ashland Ohio, are very friendly. They have always tried to help me no matter what the situation is.

Always there when I need it!!

Not given me a hard time on my loans

The people are always so friendly when I enter their office. It is always a pleasant experience.

Jessie is nice & friendly & does a very good job.

There when you need them the most. Great service and fast delivery to my bank account.

VERY QUICK SERVICE, THE APPLICATION PROCESS WAS EASY AND FAST

Rep was knowledgeable and professional.

Hey my experience with this is very good. They have great customer service. Such friendly atmosphere

Excellent Excellent Excellent Excellent

Fantastic service by Bee and Charlene! I can without a doubt say this team does everything they can to help you out. Friendly and great staff works there and the store is always very clean and well put together! A++

It wasn’t easy picking up the phone & calling Advance America today - until Kelly answered. She was kind, understanding & very informative. I felt totally comfortable calling her back twice with additional questions. Both Kelly & Ashley are class acts. They turned a humbling experience into a business transaction & gained a loyal customer. I will continue to use Advance America for any services offered that I may need in the future. I highly recommend the ladies & the location - both are top notch!

The staff is always nice and friendly.

This was a lifesaver the loan was done in 2 hours and in my account by 6 am the next day even though i started the loan at 6 pm the night before and 35$ for 150 is reasonable thank you so much

Manager at the Collinsville location was extremely helpful and was patient with showing me the options available to me.

These ladies are very helpful and knowledgeable!!!

Will not do business with the Defiance branch again. Try making people pay so high price on title loans they loss the vehicle and can't put food on the table.

'The staff is awesome, respectful, helpful and friendly. They have been a great big help to me and I appreciate their helping me, working with great patient and loyalty. Thank you Advance America for such wonderful staff. I would recommend Advance America to everyone. Thanks again!!

Always love coming here in San Jose, the employees make a good experience

Fast!!!!!!!!!

Easy, quick and affordable

Wonderful employees. Very easy to work with.

Easy fast and convenient service

Staff is very helpful and very sociable

As a first time customer, I feel that the service provided could be better. I had two negative experiences during this loan period. The first, was when I was declined to extend a payment. There was no reason given just that I couldn't. The other was being declined another loan, even though I made all my payments on time. The reason given was poor credit. Well, the reason people such as myself need to takeout these loans is because of poor credit. But, I felt I proved myself a good customer by making all payments on time and completing in good standing.

Very Great Easy Quick service.

The customer service represent was extremely rude. The rep that was actually assisting me was very sweet and it seemed as though she was being trained. My experience with her was excellent and I'm truly hoping she was training to replace the middle aged dark frizzy haired lady with glasses. This happened on Saturday after 4:30pm. The other employees have always been so helpful and sweet. Ive been using this service for years with Advance Cash America and I'd like to continue to in the future but not if I'm going to be belittled or degraded by their minimum wage reps.

Very friendly and always knows your name!

She was very courteous and friendly and she was smiling all the time we were there made me very comfortable I would definitely go back and recommend friends.

Nice people with good customer relationships

Very helpful, and no judgments. They processed my paperwork fast. Thank you again

I must frequently use Advance America and have had nothing but courteous respectful service

Best prices and great customer service

Found staff in office I frequent to be very courteous and knowledgeable, would recommend Any one I know in need of a loan to visit Advance America. W. kennedy

The staff at the springboro location are always friendly and personable and easy to deal with!

It was a great experience i would recommend anyone to come here quick with service and very polite

Advance America is my favorite it's safe and upfront!! Very easy application and process!

Excellent Fast service.

The store I use on Alta Murrieta has excellent customer service. They are fast, friendly and so caring! It has become a positive, not at all negative, experience each month I need to redo my loan. The young women that work there are so kind and efficient. It is a pleasure to use your services at that store in Murrieta, CA.

The customer service reps are very nice and do all they can to help.

Staff was much more friendly and customer service oriented.

fast and eff:

they are always nice and take care of me fast.

was friendly service and fast

The customer service is amazing!

Friendly, caring staff !! Very helpful and explained everything in detail.

I was very satisfied today when I went in there thank you very much

This was my second time using this location. They recognized me right away, were very friendly, and the paperwork was minimal since they had my stuff in file. I was in and out in less than fifteen minutes with what I needed. Great experience!

I am very satisfied with the service. The lady that speaks English and Spanish is very kind;

You have great people working for you, but the stuff you go thru to get transferred or call in your social is annoying

The ladies at this location is very special and always there to help with your transations. I would recommend this outlet to anyone.

Genn, I believe that is her name, I very nice and helpful. I m self employed and she was patience in getting me a loan Will be back for sure

I received really good service when I needed to borrow money. Keep up the good work.

Excellent staff.

Always a good experience. I feel awkward having to borrow money. I never feel uncomfortable in my local store. Very friendly and professional people.

The ladies that work in there are so friendly and helpful.

Very fast service and very polite agent as always

I've a client for several years. Service is great! Friendly, helpful and efficient staff members.

My experience was excellent I recommend this place for your short term loan needs

The employees at the Adrian Michigan office were excellent very helpful thank you so much

Fast and easy with great customer service

These ladies are very professional and knowledgeable of their services. I’m in and out in record time. A great place to do business.

This company is AWESOME. I was totally broke no money in my pocket when I walked in their office. Then 30 minutes later I walked out with $500 . Friendly customer service.

Friendly employees love the upbeat personalities

What a pleasure doing business with them. They made the process very easy.

The fees for the installment loan are pretty high. However, they have been there when I need them. Also, they are perfect to go to if you have poor credit.

Fast and very helpful

Great customer service!!!!! Great company to do business with!!!!

Would be helpful if you could re-borrow when you pay off instead of waiting almost a week. But if you do the loan early enough the money could be deposited same day!

The staff is VERY friendly! The service alone makes them better than competitors.

I haven't had any trouble but my friend did, They took all of his Tax refund because someone screwed up his bank account an didn't put the right numbers in, so they had him to bring down money order for that month an promised they would have it fixed by next month. They didn't an he took another money order down an they promised the same. Then the next month the company just took his Refund None of this was his fault. He was a good costumer now he said he wound never do that again.

It was the best thing I ever did. Went to the one in Dillion NC everyone was so nice and helpful. I told all my friends about this place. Thanks again

Very friendly, professional and always Informative. You never leave the place Not knowing what you need to know. Thanks to the staff!

Very helpful and patient; willing to explain various things on the paperwork and when I had to leave in the middle and return the following day, they were polite and eager to assist me in completing my loan.

Advance America got me money quickly, when I needed it.

Wonderful people always willing to help

Very helpful in all my question and completed my new loan.

Great service, the employee was very helpful and fast. Will recommend to all my friends.

I ENJOY DEALING WITH THE STAFF AT THE STORE AND THEY ARE VERY FRIENDLY AND HELPFUL, BUT I WAS VERY DISAPPOINTED WITH THE AMOUNT I WAS GIVEN FOR A PAYDAY LOAN, SO THEREFORE I WILL BE TAKING MY BUSINESS TO ANOTHER COMPANY THAT CAN HELP ME MEET MY FINANCIAL NEEDS NEXT TIME.

The Best Customer Service and Simple Beautiful!! I Love that place there fast and friendly!!

Fast! Easy! Reliable! Trustworthy!

One of the workers at the location I went to could not have been more idiotic. She counted someone’s cash 6 times and continued to mess up, which is fine, I think she was new, but it resulted in her yelling at the top of her lungs in frustration, and then laughing like it was a joke. I don’t expect top of the line professionals at an establishment for lowlifes, but I do expect the employees to not be maniacs. Also I feel that the interest rate to borrow in the first place was excessive.

The advance American staff I come in contact with have been very professional l

Excellent customer service. Thanks very much! William King

I had an expected expense and needed funds quick. I walked in Advance America and gave them the necessary documents to secure funds.Less than 15 minutes later I'm walking out with the desired funds.I would highly recommend their service for a little help before payday.

Professional and very pleasant help with my loan. It was a quick and easy process.

Service was great!!! Staff very professional

Excellent customer service ... no wait ... in and out !!!

Good experience today, 01/10/18. The computer slowed down, again, but the associate was friendly and helpful. I can't give his name because he wasn't wearing a name badge.

As always used this company years ago and still a great company to work with!

Thank you for your consideration and sincerity in handling my case matters that was resolved quickly. I will continue to using your company. Sincerely Janice Tilson~Chambers for future reference..

Ladies on Semoran Blvd out by OIA are very friendly and consistent. Enjoy going in there every month with my doggie, Pinkee!

I can't thank you enough for being so quick to help me. And you made it so easy.

Great people, quick service, and a life saver every time. So happy that you're there for us

Quick and easy approval!

Easy, quick and painless! The employees were great to work with!!

Very fast friendly people. love em

Great friendly service

Service was expedient, mainly due to having administered a few loans in the past already.

Excellent service. Very friendly associates. Associates very informative