Balboa Capital Reviews

 
Balboa Capital
Balboa Capital

Balboa Capital Online Loan Reviews

We had done a few deals in the past with Balboa Capital and they went well. Monica Searcy has been very pleasant to continue to help us. Look forward to work with them on the next deal.
Everything was completed by email which was a good thing. However, it was very lengthy and each time I thought we had everything, something else was asked for. However, overall, it was a good experience.
Easy application process, helpful and knowledgeable staff. Great experience in funding capital growth.
Josh has been great to us, I could not imagine a better funding partner nor source. My highest recommendation.
We had a three year loan with them. Everything went fine with them for two and a half years. In January they started charging us $10/mo. because we would not change to automatic withdrawal. Today, I received our final bill and they have a $250 contract termination fee. I have been dealing with banks and loan companies for years and I have never been charged a fee for paying off my loan. I am wondering if they have had a change in management and are now going rogue? They have eliminated the termination fee which they said had been placed on my account in error. I now feel they rate at least 3 stars instead of the 1 star I originally gave them.
Balboa Capital has done a great job in helping our company find a way to fund multiple capital projects. They have provided quick and flexible options that meet the needs of our company. I highly recommend them and look forward to continued business with them.
We had a great experience working with Balboa. Completing the documents were easy and took very little time. In fact, the whole process took less time than I remember other financing transactions had taken us in the past.
extremely efficient process. I needed to process to be fast and accurate I was not disappointed.
very helpful would definitely use them again
I had worked with Field and Tamara and they got my work done quickly as possible
A great partner - Getting finance for a small business at reasonable rates is never easy. Balboa has turned out to be an excellent partner for us in navigating a complex process. Thanks!
Balboa Capital has been a great business partner and helped us finance our Kitchen Equipment in a cost effective and timely manner. Our Account Manager Brendan Gibbs helped manage through the process in a very professional manner.
A real business lending institution that understands the difficulties faced by companies in competitive markets and that works hard to provide value to their clients.
Matthew has always done everything to help me.
Don't be a day late. This company is eager to jump the gun and add late fees. We pay on a auto pay from our checking account and they changed the due date then levied a late fee The new due date was 12/9. we had it as paying o the 14th. We received several collection calls, threats to turn over to collections, a late fee and also several e-mails regarding penalties and a fees that would be levied if payment was not received immediately. Terms also are very favorable to the profitability of Balboa. Be wary. Working with this company is swimming with sharks.
Anthony Silva is very easy to work with and we appreciate his diligent follow up. He also was very methodical and consistent in checking in on us every 3 months for about 3 years. We finally need some funding on a call and it worked out for us. He is an A+ service provider!
Quick, responsive and easy to deal with. I would highly recommend Balboa Capital to anyone.
A great experience all around for my company. I used Balboa for a short term loan and it was really easy and took just 2 days to complete.
Balboa was timely, transparent, and quoted best deal up front. All charges were discussed, not left to be found in the contract.
I was surprised on the quick turn-around time and the timeliness of completing the entire process. Best service I have seen in a long time.
This is our second loan through Balboa. The first was for a truck two years ago. Knowing that there was a tank that we would need for this truck Balboa kept in touch with us to see if we were ready to move on to the next phase of getting the tank as the tank was more than the truck. When we were ready to purchase the tank, they had all of the paperwork to us within 24 hours and ready to move forward on it. Thank you for all of the help in getting this set up.
Matt Bramlett, at Balboa is always my go to guy. He's not only personable and customer service driven. But more importantly he get things done fast. I've used him so far on three occasions and have been completely satisfied every time .
Easy approval process, knowledgeable and friendly staff. Great rate/term.
By far the easiest purchase i have ever done. I would highly recommend them to anyone in need of there services
Steve was awesome to work with! Will do business again!
WHEN I NEEDED MY LOAN THEY HELPED ME OUT AND IT WAS GREAT! HOWEVER WHEN AND HOW MUCH THEY PULLED FROM MY ACCOUNT IS DIFFERENT. AND WHEN I CALLED FOR HELP ALL I GET WAS REFER TO THIS PAGE AND FIGURE IT OUT PRETTY MUCH SUMS UP THE HELP THEY GAVE ME. THEY FORCED PLACED INSURANCE ON MY EQUIPMENT AND WHEN I ASKED ABOUT IT THEY JUST SAID LOOK AT THIS PAGE OF YOUR AGREEMENT AND FIGIURE IT OUT. NO HELP WHAT SO EVER. I THOUGHT IT WAS TAKEN CARE OF BUT THEY KEEP PULLING EXTRA MONEY, WHEN I CALLED IN I WAS TOLD IT WOULD BE TAKEN CARE OF AND I WOULD RECEIVE AN EMAIL WITH IT FIXED ...STILL WAITING... SO IN THE END...YES THEY ARE A GREAT COMPANY TO HELP YOU GET MONEY BUT CUSTOMER SERVICE IS NOT AND WHAT THEY SAY AND DO THEY DON'T FOLLOW UP.
Rafaella S. da Hora (Account Manager) is a magnificent professional person that I had a pleasure dealing with her.
Dave seems nice enough and was quick to move but then we ordered our equipment, quickly sent our preliminary paperwork and what seemed like an unusually large payment for a lease and now its a month later and my vendor has not been paid. I relayed to my vendor the expectations given me and they were not accurate. seems like i would have been better off digging deep and paying cash.
This is most unethical finance company, notoriously extorting money, threatening to ruin credit, forcefully adding lease Small Business owners- **** BE CAREFUL WITH THIS UNETHICAL LENDER***** Balboa capital has a very deceptive business practice. They will continue to charge the quarterly payments even after the lease is over. I have asked them to refund the un-authorized payment and security deposit several times but they have not responded nor returned but keep charging/ sending invoices. They will sneak all kinds of fees. They have very deceptive fine line conditions that allegedly puts you on Another lease for a year even if you have told them to finish the lease contract. The customer service people are basically very sneaky and trained to steal and rob small business owners. They are still practicing predatory lending. They would not refund the security deposit and unauthorized extra payments taken out from the account. They will frequently try to add junk charges on their invoices – For Example – they will add charges for insurance even though insurance has been always covered and proofs sent to them. They are very notorious in charging extra fees anytime they can if you don’t catch them. All along the term of lease this notorious lender has charged junk fees. You are dealing with Financial Vultures at Balboa Capital. They have an amazing UN-customerservice@balboacapita. People are trained in that department to extort money from small business owners. There customer service department is really not for customers. They will say you have one payment left or two payments left when I inquired but will keep charging beyond those one or two payments. Very clearly told them that We do not want to keep this equipment after the lease payments are done, customer service rep said no problems – you have 2 more payments left under the lease. After the 2 payments were done, I called them again and the customer service rep says oh, you have one more payment left on the lease. That blew my mind. I asked them to send detailed payment statement. I asked the Rep – I had requested no more payments and I am not using these servers (leased equipment) for the last 7-8 months, you need to pick them up or I can send wherever you need these sent. The rep then says – oh please send a letter by certified mail and will see what we can do to get you out of this. Sent them the letter by certified mail – then they came back – you have four more quarterly payments left as we renewed you forcefully and automatically in an annual contract. But the contract’s paragraph 16 has monthly payment provision for after lease rental and there is no quarterly payment provision. But they keep sending quarterly invoice to trick you into the payments. This is a trick used by them so that a small business owner will not find out that the lease term is over. They will never send you any instructions where to return the equipment as they want to forcefully enroll you in a lease for 4 more payments over and over again (This is their internal game). Tried speaking with the manager of the customer service department and that was pretty much wastage of time. Very rightfully – this lender HAS ZERO customer service. The manager was as worse as it can get. She did not want to check any records. She asked the dates and time I spoke to the customer service department 9-10 months ago? How would one remember the dates when you have talked to their customer service department? Does she remember what she ate 10 days ago? How many people really write and record all the conversation dates they have had with someone during the year. I talked to the customer service people frequently. I sensed they are unethical from day one when they started slapping junk fees with no knowledge. If I were to deal with an ethical company – they will never ask such un-practical questions. This kind of lenders are a shame in the Finance Industry.
One of the easiest customers to work with. Would issue 5 stars but they don't have programs for rebuilding credit. There are a lot of good people that have had bad things happen. They need good programs from good companies not guys trying to take advantage of the situation!
I believe that most sales people would agree that having financing for our customers is a PLUS but getting them financed is a PAIN. Steve B. at Balboa Capital has been great. He seems to always pick up when I call and my customers report that he is attentive to there needs as well. My boss says that funding is pretty smooth as well. I would suggest you give Steve a chance.
After sharing all my sensitive personal information the gentleman that was working with me practically disappeared decided not to answer phone calls or emails and when I called Customer Service all they could do is transfer me to him because technically he doesn't even have a supervisor
very happy the way every thing work..very easy and simple
I use to work with a number of lenders until I came across Balboa Capital. They are the only one I allow my reps to use now because of the relationship we have with Steve Babor. He drops everything to see that our needs are taken care of.
Balboa is a great company. We work a lot with Frank and he is always quick to respond to any emails and help us with whatever we need. Highly recommend!
Steve is a true professional that played a vital role in our business's exspansion. I highly recommend Steve and his company!
We always import our manufacturing equipment from overseas. It had been our experience that equipment financers prefer not to finance imported equipment. A cold call from Balboa Capital just before delivery and they agreed to finance our equipment within a few days and paid for 2/3 of the cost overseas by wire . We received our equipment and installed it on line. The speed of approval was terrific. Without Balboa Capital, we would have to loan 100% to pay for equipment very much needed .
The process was completed in an efficient and timely manner. The staff was friendly, cooperative and knowledgeable.
DONT DO.... DONT DO IT... DONT EVER CONTRACT WITH THIS GROUP...CALL ME AND ILL EXPLAIN WHY....I HAVE BEEN LIED TO....DECEIVED...MY GOD.... IT GOES ON AND ON..THE WORSE AND RUDEST STAFF IF HAVE EVER SEEN....HOW DO THEY SLEEP AT NIGHT???? I HAVE NEVER BEEN TREATED... TALKED TO... OR HANDLED EVER IN MY LIFE AS BAD AS BALBOA CAPITOL....ONCE WE PAID ALL THE HIGH MARKED UP PAYMENTS I ASKED WHAT WE WOULD RECEIVE FOR PROOF WE WERE DONE WITH THIS COMPANY AND WE OWNED IT OF COURSE AND THEN AND ONLY THEN I WAS ASKED IF I WANT TO THEN BUY THE MACHINE?HE TOLD ME THEN THEY WOULD PICK IT UP OR I COULD BUY IT? WHY DO YOU THINK I MADE THE LAST 5 YRS PAYMENTS FOR ....JAY (WHO WHEN YOU CALL THE COMPANY THEY DONT EVEN NO HE WORKS THERE)HUNG UP ON ME WHEN I MENTIONED THERE REVIEWS...ONLINE....I TALK GLADLY ABOUT MY COMPANY REVIEWS CAUSE WE DO GOOD BUSINESS...OUR WORD IS OUR BOND...BEEN HERE FOR 16 YEARS STRAIGHT AND WILL BE HERE FOR 16 MORE...I HAD ALOT WORKED OUT WITH DAVE AND OLDER VP AND CALLED ONE DAY AND HE WAS GONE....THEN NOONE STOOD UP BEHIND HIM....GET EVERYTHING FOR SURE IN WRTITING...THEY WILL NOT STAND BEHIND ANYTHING...IM LIVID AND I WANT THE PRESIDENT OF THE COMPANY TO CALL ME....PEOPELE....PEOPLE ....DONT BE CONFUSED THEY ARE NICE IN THE BEGINNING AND AFTER YOU SIGN IT BEGINS...THE WORSE NIGHTMARE I CANT WAKE UP FROM...IM A DISABLED VET SINCE THIS HAPPENED AND THEY TREET ME LIKE THIS
They are easy to work with and quick to respond.
Balboa Capital is a valued Finance Partner and a compliment to our Captive Finance Source. Bobbi Daugherty has provided excellent service to our Dealership Locations.
Great staff, work hard to get things done in relatively quick manner.
Second time using Balboa for financing for equipment for my business. Nothing but positive experiences. Very easy to work with and very quick on the turn around time. Both times took less than two days to get everything ready.
Worked with a leasing company that was a disaster. Scott Arwood was great to work with and very professional.
They are straight forward and responsive
James is very professional - detail oriented, accurate and efficient. He responds quickly and accurately and is very personable. Excellent service.
Garrett was always available even over some of the New Years holiday. Balboa was fast and very easy to work with.
Throughout the entire process the team at Balboa led by Brendan was helpful, honest and thorough all the way tof the end.
I had a great experience with David White at Balboa Capital. They are very responsive and a great company to work with. David finds the best solution for you and they can get the deal done rapidly. I would highly recommend them for your company. Steve DiPasquale CEO Sourcingpartner, Inc.
I have used Balboa in the past and was really happy with them. When it came time to expand my video production business again I turned to Balboa straight away. Very professional and excellent service and good rates. I highly recommended.
Absolutely no problems working with these people. They were very nice to work with and if I had any questions they answered them very quickly. I would recommend them to anyone.
Just finished up a second transaction with Balboa Capital in less then a year and I must say the second time was even easier than the first. Doing business with them has been about as simple as it can get in my opinion. I just called my agent Anthony gave him the numbers and the salesman's phone number and the 2 of them worked out all the details. All I had to do was sign the papers and pick up the equipment. Looking forward to a long relationship with these guys. Thanks Matt's Tree Service
Easy to deal with and they got the job done! Thanks again Wes for taking care of us
Very quick on documents.
Matthew was very helpful throughout my loan process. He was very prompt in returning phone calls and answering and questions. I was very impressed with his efficiency. I would recommend Balboa Capital to anyone looking for a business loan.
The entire process was very simple and efficiant.
I randomly found Balboa Capital in a Google search and gave them a call. They were professional, fast and helpful. Overall, I had a great experience and everything went smoothly.
The staff was very cordial and professional and she was readily available
The beset service from a leasing company I ever experience, they handle pressure well, and exceeded our demands Thank you, especially Vincent Thank you
First time working with Balboa and it was very easy and quick. My customer is happy so that makes me happy! I will be working with Ernest again.
Garrett is excellent however Balboa takes a long time processing the documentation and interfacing with our vendor. Balboa needs to streamline the process. Thanks, Robert Duarte President
Balboa Capital is a valued finance partner with our dealerships.
They were seamless and very easy to deal with.
Ernest Leal at Balboa was very responsive in providing the financing quote for my customer.
Roya has been easy to work with, she knows what she is doing and will make every effort to meet our mutual clients needs.
Steve Babor did a very good job for my customer. He was fast, easy to work with, and a professional.
Very easy to work with. Focused on finding solutions, not creating obstacles. This was important to getting the financing done quickly, which was time critical for us.
This has been another positive experience on our third purchase through Balboa. Great rate and everything was exactly what Vincent represented. Best of all, no surprises.
We only got from Balboa Capital exactly what our business needed quick and accurate response. They are fast and to the point willing to help and work with you! Great stuff you got there keep it going great!
Representative was quick to respond and helpful.
I agree with the post below- Balboa truly is one of the best banks that I work with. I could not ask for more responsive and knowledgeable business people. I personally work with Alex Morman- he is extremely helpful and goes above and beyond to assist me.
I gave Balboa Capital a 1 star review earlier, they have thankfully resolved the issue and I am revamping my review to 3 stars. If we use them in the future and things go smoothly I will again revamp my review.
Matthew Bramlett has been invaluable to my company and I cant thank him enough for his help. He was quick and concise while keeping me in the loop everystep of the way. Even after my deal was done I call on Matt for little questions and he always gets right back with me. Matt is like a friend and I sincerely appreciate his efforts past, present, and future.
From start to finish, Steve Babor is not only courteous and professional,but makes the entire process fast and easy. I would absolutely recommend Balboa Capital to anyone looking to either expand or needing emergency funds for their business.
Mark was great to work with, provided us with the tools we needed to make our project easy and quick.
This was a very good experience. Low maintenance. I got a feeling that I could trust Scott. He was very helpful in understanding and it came together quickly.
We liked the fast response on our loan. We didn't like the fact that we couldn't pay off the loan early without paying any penalities.
I been working with Michael Della to finance my equipment and we been having excellent response every single time
As always, it was a pleasure doing business with Balboa Capital and Wes Walker. Thanks
They couldn't do enough to stay on top of helping to get the machine we needed, I will use them again if the need arises without question!
I call so many time to billing error and no one ever fix that issue right now I paid last 5 month different amount what I not sign documents says so please make sure billing every month other than good service and quick loan process
This was a VERY good experience with a lender! Stephanni was so Great and kept me in the loop of my financing every step of the way! I can not say enough to my experience with this transaction. Thank you all at Balboa Capital. Hopefully I will grow my business and use you again. Thank you
When using a financing company, my concern always is if they're going to do something that could hinder or even stop a deal from going forward. In working with Frank at Balboa, I can say that the company anticipates the hiccups that can occur and is ready to do whatever is needed to keep the momentum going. No reservations with this group at all!
Have worked with multiple banks on leasing commercial restaurant equipment and Balboa is top tier when it comes to professionalism and great rates. Personally I work with Alex Morman and couldn't ask for a more informed, knowledgeable, or dedicated account manager. Alex Restaurant Appliance Depot