Southeast Financial Reviews

Southeast Financial
Southeast Financial

Southeast Financial Online Loan Reviews

The website is completely misleading. It states that approvals are fast. Decisions are given same day (even within 3 hours). It took 8 days for an approval and I have a 798 credit score. When I called to inquire after 48 hours, the lady was very rude. She said that it was impossible to give a decision that fast. The entire process from start to finsih took 18 days (from application to when we received the check for the dealership). Luckily the RV dealership was easy to work with and patiently waited to finalize the transaction. Before I applied, I called about rates and approval timing. They did not tell us that to get the rate they quoted, we had to purchase their extended warranty. This was disclosed after we finally received the approval. We will not use this lender again. Unnecessary stress caused by this lender.
Our overall experience was great. The loan was approved quickly, they allowed us to change the amount easily when we found a different camper that we liked, and they were flexible in making the transaction as smooth as possible. Cheyenne in funding even texted me updates on where the check was because she knew I was anxious to get it in time. The only reason I gave four stars is because, initially, our loan officer was difficult to get in touch with. A small inconveniece for the overall service. And now we have our beautiful new camper. We will be using this company again!
Amanda Wright and Cheyenne Douthit were a pleasure to work with. Always answered questions and kept things moving in a timely manner. I would highly recommend Southwest Financial to others.
I received great service during the whole process. I would like to thanks Tonya and Candace for their professionalism and great service. Thanks Jim
Great customer service from the companies first contact agent to the last one I spoke with to finalize my loan. I received a very good rate and I thankyou Southeast Financial . I would recommend Southeast Financial to anyone interested in a loan. Art Pagnini
From start to finish, this was the easiest loan process I have ever been involved in. Thank you very much to everyone!
Amanda and Jodi are fantastic, got it done. Excellent customer service.
Very professional, smooth process and the rate was very competitive.
The loan process was safe, secure and simple. The loan officers were very pleasant to work with. I would definitely recommend Southeast Financial.
Very polite and friendly people. Very easy to work with. Would recommend and go back to them for more financial assistance
Working with Southeast Financial for my RV loan was excellent, my loan agent Taylor Young made the experance very quick and pleasurable, thank you Tarlor.
I received a pre-approval then when I found the boat I wanted they wouldn't accept it since they couldn't find that make and model in the NADA guides. Had a marine survey done and they finally accepted the loan, but with some pretty heavy terms. I accepted the terms and told them to proceed. Fast forward 2 weeks and the loan is finally finished and check in hand. 2 weeks! I can refinance a house in less time than that! They will finance unconventional purchases, but be ready for 'hurry up and wait'.
Maya was great at communicating through out the loan process. I would recommend to my friends.
Brittney was outstanding to work with at all stages.
Southeast Financial were fantastic!! They were fast, friendly, and willing to go above and beyond to make everything work for us!
The process was easy and they worked hard to get us the loan we needed. Would highly recommend.
Excellent experience!! You actually deal with a live person and that person through the entire process. Tonya was so helpful, and friendly. We will definitely recommend this company to others.
We used Southeast Financial to buy an RV recently. They were courteous and helpful throughout the whole process! Any question we had was answered fully and immediately! They returned our calls right away! They got us an excellent interest rate that our local bank couldn't compete with! The whole process took about a week.
The team at SE Maya and Cheyenne were extremely responsive from our first inquiry to every question I had. The process takes a little time to complete the financing portion but they are very thorough. I would not hesitate to reccomend them to anyone looking for rv financing.
Needed it done fast, Elizabeth came through! No games good interest rate.
Working with SE Financial has been such a great experience. They guided us through each step to make it a seamless transaction. Thank you Amanda and Tonya for all your help. I would recommend this company to anyone!
We had an excellent experience getting financing through Southeast Financial. Our Loan Officer, Taylor Young, was a joy to work with and would recommend Southeast Financial to anyone looking to finance a boat or any other type of pleasure craft.
Great experience, Every person I came in contact with especially Tonya and Cheyanne were friendly, helpful, organized and quick to get back to what I needed to do next. Both ladies responded rather quickly when I sent documents or had questions. The whole process from applying for the loan to funding was an easy process with no hassle. I would definitely recommend SE financial and use again myself. Kathy Marlink
Tori and Tonya were very nice and Plesant to deal with. Very helpful.
Very dedicated and capable people. Polite, listen to your needs and go out of their way to accommodate you. Thank you so much!
Very good experience. Everyone I spoke with was helpful and led me in the right direction. Will use again anytime I make a purchase if at all possible.
After a Divorce, A Irs Levy and My 17 year old son getting killed in a car accident, all in 2013, My credit had suffered a major hit. I found SE Financial online and decided to give it a try. I was floored when I got the approved E-mail in late September. when they told me about the percentage down I knew I needed another month to reach my down payment so I waited till around the first of November and Contacted Tonya E. and sent in my paper work on the one we wanted. I have to commend Tonya, for her patience, because after 5 or 6 different Rv's that we found , we finally found one that would work for us and meet all the requirements of the finance company. We did not get the 62,000 luxury yacht that we wanted, but we got the one we could afford, and that would help us rebuild our credit and build a relationship with the creditor. I would say 7 days total time from signing to funding and that included a weekend. Pretty awesome for a poor score like mine. through this whole process I just knew any moment it was going to fall apart! I have to say thank you to Ms Tonya U. she was a dream come true literally, very professional ,super patient with me and she never treated me like I had a 548 score, and I think anyone with credit issues know what I mean. Once my loan went to funding I was told, it was a small waiting period and I just knew this Jodi chick was going to be pturd, you know Im still waiting on this to fall apart. I was wrong, Jodi was just as professional and a pleasure to work with as Tonya was. I have read some of the other reviews, that talk these people down and talk smack and all I can Say is Bull S******, If you have had credit problems in the past, and thought you could never get financed on that RV, Boat or UTV..... think again I recommend you call Ms Tonya at 615.970.7088 because this Thanksgiving The Williams Family, Darrell,Cassie and Landen are headed to the woods in there new 2017 Forest River, to do some much needed R&R. Oh yeah can't leave out Izzy and Napoleon the pooches! Thank You Tonya for all your Help!!!
Easy financing through emails, phone calls. Worked out excellent for a busy work schedule, no appointment necessary. Would definitely recommend.
Very capable staff, timely, smooth process, overall experience; very good.
Britney and her co workers were awesome at helping me get my camper! So helpful and easy to work with ! Thank You!
I am very pleased with the friendly help through each step of financing. Dana was very helpful and patient with us. Tonya was very knowledgeable with all the questions we had. Will definitely continue business with Southeast Fin.
Worst experience I've ever had dealing with a financial institution! Submitted application and it took four days before I heard from anyone and the only reason I heard from someone is because I called. Then I received a voicemail and I've returned the call over four days with numerous voicemails being left and still no returned call. Submitted a compliant on their website and still didn't hear from anyone. Worst company ever and I will never recommend them to anyone!!!
I really appreciate the interest of the people involved in my case as well as the knowledge on all aspects of my case.
Very responsive and helpful with any issues from beginning to end of the loan process. Very friendly!! A pleasure doing business with
I had a great experience from the beginning of the application to the end of the loan process!
Brittany worked so closely with us to expedite the loan documents.
It was easy and everybody communicated perfectly. I highly recommend Southeast Financial.
Best loan experience ever! Tonya was so helpful and friendly all through the process. She made the loan process simply blissful :-) Even when there were issues to take care of she was always prompt, thorough and super friendly. The loan process was definitely top rated !!
Simple, fast, no stress loan process!
simply put, very good to do business with!! every one I dealt with new what they were doing !!! thanks so much !!
Very Awesome to work with.
Southeast Financial I've been a pleasure to work with very fast easy I recommend these people to anyone your interest rate is a little high but it's nothing you can't deal with they've been a pleasure to work with thank you
Unacceptable, bad, horrible, atrocious, dreadful, awful, terrible, appalling, these are just a few of the words that come to mind regarding Southeast Financial. I have been in the marine business for over twenty-eight years with thousands of boats sold with lenders. The hurdles these people placed in front of me was simple NIGHTMARISH!
Southeast financial did a fantastic job on getting my loan taken care of very quickly and smoothly. Thank you very much. I would highly recommend them to anyone.
Excellent company to work with! Will do business with again!!
Latoya was fantastic. She is professional and courteous in her communication with borrowers.
Iam pleased with the help i recived from the young ladies A bit too much paperwork but it was worth the hassel
My experience with Southeast Financial has truly been a pleasant one. Along every step of the process, my service provider Alyssa was not only knowledgeable but also helpful in making a unique situation simple. Thank you once again Southeast Financial for making my dreams of owning a RV reality.
No Friction but they were very slow and not very effecient - it took 3 months to get our loan and some paperwork was still done incorrectly when it came to pay taxes/registration/title. They never answer their phone and seemed to only want to communicate through email. They are just a middle man, so save yourself some time and frustration and by pass them all together and go directly to the lender.
Southeast by far had the best available rate for my boat loan. Beat my dealers offer by almost 3 bps. However, make sure you are willing to suffer through the 2-4 week turnaround and the inability to get anyone on the phone when you need to speak to them. In the end, I'd use them again just because they eventually got done what they said they would. However better communication would make a world of difference with customer satisfaction.
I would be saying 5 out of 5 but there were a couple things that were unspoken and I didn’t find out till the end of the deal. ie. Automatic Withdrawal and Down Payment to Owner. Really feel like I could’ve negotiated a little more if I would’ve known that the down payment goes to original owner. Another issue is all required information from buyer to make this purchase. Unheard of! Most of this experience wants me to send cashiers check back and start over with someone else. So now after reading the response I will edit mine just to say WOW! How about LACK OF COMMUNICATION to make it more simple. And be prepared to do a lot of work on your end! And not sure WHY I would give a down payment to someone I’m NOT borrowing money from. Makes NO sense to me. Bought house.......made down payment to bank. Bought truck......made down payment to bank. Bought UTV.........made down payment to bank.
Brittany is really great to work with,great interest rate.Good experience give her a 10
I worked with Tonya Eubank at Southeast Financial she was so extremely helpful in the loan process and I couldn't say enough about her. The loan went extremely smoothly I have nothing but good things to say about Tonya Eubank and Southeast Financial and the lovely girls in the closing department especially Cheyenne. Everyone is working to help you and getting the loan in a very expedient way. I want to thank Tonya and Cheyenne both for the excellent work you both do.
This is the easiest and best company I have ever dealt with!! A big thanks to Dana and Cheyenne for everything! I recommend everyone using Southeast financial!!!
Everyone at Southeast Financial was a delight to deal with; service was quick and easy and the staff Jodi and Brittany responded immediately to any questions I had. I would highly recommend Southeast Financial to anyone and everyone.
The whole process was quick and easy. Thanks to Tonya for guiding me through the whole process. She was so patient and easy to work with, I was in good hands.
Both the loan officer and funding agent were so helpful in getting us this loan approved and funded as soon as possible. They couldn't have been more accommodating. Outstanding service
My experience was, for the most part, good, and it was a pleasure to talk with their more than professional staff. The only issues that I had, rose from the fact that I live in one state, was making a purchase in another, financed by a bank in yet another. The miscommunications that arose from that arrangement caused delays and were something of a nuisance. However, overall, I would say I cannot fault them for their service.
SE got me a decent rate and term. Process took a while so if working with dealer it can create problems. Once I completed online app it took 7 days to get approval email. Once documents were signed and delivered to their office, final step of the process, it took 6 days to get funds from bank. Even though all document requests were sent within hours it still took 24 hours for SE to review and respond. I applied on 3/28 and funds arrived 4/22.
I worked with Candace and Jodi for a loan on a camper. They were great and so easy to work with. Answered all of our questions. Have nothing but good things to say about them.
Taylor Young, my loan coordinator, impressed me from the very first day she answered my phone calls inquiring about SEF. I was especially pleased that she actually stayed on the phone with me past her office closing time to help me get started processing my request. That level of service continued throughout the days that followed and were the factor which made a long distance vehicle purchase possible. I not only would recommend SEF as a reputable financial institution, but one of true customer focus. I would also recommend to my family and closest friends to contact Taylor and use her services.
The professionals at Southeast Financial made the entire experience of financing my new RV smooth and painless. A special recognition to Amanda Wright. She is the best.
My wife and I had a very pleasant experience with Southeast Financial. We worked with our loan officer Amanda and our funding specialist Bionca. Both were extremely helpful, had excellent communication throughout the loan, and were a joy to work with. I just picked up my camper over the weekend and we couldnt be happier! I would absolutely recommend SE Financial and the wonderful people they employ. Thank you ladies! Mike
Southeast financial is excellent! Candace Harper did an outstanding job in helping us with our loan!
Brittany was great! Trina was also Very helpful and made it easy! Thank you!
Dana Clark, the loan officer has been very professional/personable and very trustworthy. The whole process has been very straight forward and she kept me in constant contact throughout the boat loan process.
I was extremely happy with the Southeast Financial, the speed and ease of the entire process. Everyone I worked with was very courteous, friendly and very knowledgeable.
Very quick and easy process, helpful representatives, would have no problems doing bussiness with them again.
This was our first experience in obtaining an RV loan. We were very happy at how quickly we were approved and received a lot of personal support from Brittany Yager and Cheyenne Douthit. If there was only one thing that was confusing was we had specifically asked that sales tax and registration fees be included in our loan and when we went to CA DMV, we had to pay an additional $824 for the registration. All in all, we are very happy we chose SEF.
Everyone who I worked with was very knowledgeable and friendly. I would like to give a special thank you to Taylor Young. She was very helpful throughout the entire process. Cheyenne Douthit was also very helpful as well. Thank you for helping me out.
From start to finish we were treated with respect and kept apprised of every phase of our loan request, by our loan officer, Candace Harper. She could not have been more helpful.
Easy to work with. Great service quick turn around! Would use them again.
We were looking to purchase our first RV and wanted to get pre-funded before we went to the dealer. I applied online over the weekend and they contacted be on Monday morning. They walked me through the process and explained all the documents I would need. I was diligent in gathering all the things needed. However, without the superb assistance of each person from taking in the loan through funding made the process painless. We found a RV on Saturday and the check by Thursday. Amazing. Over and above all the wonderful customer service the interest rate was phenomenal. I highly recommend Southeast Financial to anyone looking for a loan.
Taylor Young was outstanding. She treated me well during the fact-finding research stage, long before I committed to purchase a motorhome. Once I decided to purchase, Taylor was the reason I chose Southeast Financial. She was very responsive and always accessible. She went above and beyond to keep me informed (multiple email address and phone numbers). Truly excellent customer service!
I have never had a more pleasurable experience, Maya was a dream to work with on this loan, very professional and knowledgeable.
Service was great! Fast and EasyThank you Elizabeth for all your help with the loan. I would recommend Southeast Financial to anyone looking for a motorhome loan.
Very smooth process. Just the right amount communications. Professional team.
Tonya and Bionca were both very professional and key in our decision to go with Southeastern Financial. We tested both of there patients by asking endless questions and scenarios. They were very responsive to all our needs, making our purchase a pleasant experience. Thanks and regards, David Anderson
The process was very easy and quick and the folks at Southeast Financial were a pleasure to deal with.
Amanda and Karri were great to work with, made the process easy, and kept me up to date along the way. Thank You
This company walked me right through every step of the way. Very friendly folks to deal with. Thanks for everything.
Amanda was great. She was very professional and I felt she had our best interests at heart. Could not ask for better service.
My experience was great and Southeast Financial handled the process quickly and professionally. My phone calls were returned in less than 15 minutes after leaving a voicemail message.
Our lending experience was excellent! Elizabeth Flair was always prompt in getting back with us in a timely manner! We are very very satisfied with our lending experience and she never made us feel like we were bothering her.
Excellent transaction, Taylor was patient and guided me through the process I was able to get all my questions thoroughly explained. Once my loan was expeditiously approved Bianca took over and again was professional and thorough in the funding process. I will recommend SE Financial to friends for the purchase of a horse trailer at a great rate.
I found my service representative to be very helpful, efficient, and knew her job well. She guided me through every step and answered all my questions. Getting the loan was quick and painless. I would recommend Southeast Financial to everyone. The loan rate was very competitive, in fact lower than others I had examined.
Really a pretty easy process to be totally online.
Everyone was so helpful and attentive and processed my loan very quickly. The communication is excellent! Very satisfied customer!
Easy transaction Elizabeth and Tonya were great to work with a+++
I just want to thank Taylor and Jodi. They did such a great job helping out with the loan......
Excellent experience Dana was wonderful to work with.
Brittany and Jodi were great!! Kept us up to date throughout the process. This has been an easy process and took very little turnaround time! Thank you.
They were very nice, very friendly, explained everything well, and although it did take some time to hear back from them, at the beginning, it was an easy transaction.
Super easy, fair and reasonable.
Overall this was a great experience and if I was to get a vehicle loan of any kind in the future, my first stop would be SE Financial. I guess that is the ultimate in positive feedback as it affects the bottom line. Sometimes the process was a little confusing and it was a mild PITA to get some documents notarized. But the interest rate was excellent and the amt I needed was never a problem. Great company to do biz with.
Seemless process. Tonya E. did a great job keeping me in the loop throughout the entire process. She was quick, efficient, and attentive. Manny T.
Everything went smooth and easy once we were able to acquire all the paperwork. Snag was on our end, not S.E. Financial.
This has been one of the most pleasant financial experiences we have ever had the communication was excellent and the people were perfessional. Thank all of the SE team for all they have done to make it so.
Hi I worked with Tonya E. and she made my experience with southeast financial nice she explained all the proses to me if I had a question she was there with a answer. thanks for having someone like Tonya E there to help peoples dreams come true thanks