Springleaf Reviews


Springleaf Online Loan Reviews

In spite of serious computer outages which were not the fault of the office staff, they moved me right along and my loan was approved the same day I applied, and issued about three days later.
Making a loan with Springleaf is a great way to improve your credit score. Having access to the money you need in a pinch keeps life flowing along smoothly. Customer service at Springleaf is fabulous! I always turn to them when I need help with fast cash. I would recommend them without hesitation. Just make your payments on time and never a problem :)
I applied for a loan with Springleaf through the Indiana office and spoke with Mike, Bernadette, and Sue. All three of them were so nice and made me feel at home. The experience was a no pressure situation. Even though the loan was written by one person who gets credit for it, the rest of the employees were there to answer questions and helped each other out. This office is the office to go to. They are the kindest group of people and very professional.
Very good service!!!! I will recommend family and friends to Springleaf for sure...
The process was quick and easy. My husband and I were in and out in about 30 minutes or so. We appreciated the great customer service!
They did not hesitate to approve me. The other companies did hesitate and approached the approval process with some bit of doubt. When Springleaf received all of my verifications, they acted quickly and immediately. They were true to their word. They demonstrated caring and serious professionalism in helping me with my financial situation. I recommend Springleaf Financial to anyone who is also serious about wanting financial assistance that will help them with a genuine approach to financial stability.
I totally respect and trust Springleaf., Springleaf was the only one after several attempts to offer and give me a loan. I needed a quick loan to help me with my school expenses, and they came thru for me, with no hassle. They are wonderful people. I hope they will be around for a long time, because I would use them again, no second thoughts about that.
Springleaf hellp us a lot are credit score is not good but they still give us credit ..Thank you Springleaf
Always was there for me
You will find Springleaf to be much more customer-focused, like you'd expect from a trusted banker. Great rates considering my low credit score, fast service, and none of the scammery that other lenders try to pull (you know the type - it's like Vinny the loanshark at some of these outfits). Very happy with them.
It was a very quick and easy process for getting a loan
I went in and said what I needed. They sat me down in a private desk. We talked. They wrote it up. Check me out. Then said I qualified for it. I received it. I got the paperwork and the check. Out the door I went. After I thanked them.
Was fairly easy and secure way to get necessary funds at a very reasonable rate.
I am so happy I chose Springleaf as my lender. They loan officers were helpful, knowledgeable and provided timely updates. The signing process took less than 15 minutes and electronic documents were great!
Applying for my loan was easy and fast and the money was deposited into my bank account the same day. The loan helped with some urgent expenses I had. The rep that helped me was very considerate. Lauretta Reed
With our credit score not so good, they came through for us. Helped consolidate and lowered our payments. The application process was easy and I was contacted immediately. My loan was approved and completed within 24 hrs. Great, friendly and professional staff!
As our first personal loan we really didn't know what to expect. We had contacted a handful of different places but when I was contacted back from the staff at Springleaf I instantly knew that was where we were going to obtain our loan. They made the process so much easier than we had ever imagined. We were in and out with a check in less than 45 minutes. They made every party of our experience enjoyable and easy. They explained everything every step of the way. We are very pleased customers and have already recommended Springleaf to several of our friends and family.
I have done business with this company for many years and will continue to do so. Kerry here in the Dothan branch is fantastic to deal with.
This was a great place to get a loan with poor to fair credit. The customer service was great. High interest rate, but that should be expected with poor credit. Would recommend Springleaf to anyone with a need for a fast loan!
Very courteous and professional staff. Compassionate to my financial situation and needs. Financial advice was greatly beneficial. Highly recommend especially the Fredericksburg, VA office. Nice people.
need a loan, use Springleaf the company that will spring you out of debt.
I got a loan from springleaf and it has been nothing but a disaster since then. Even though I have paid my payments (overpaid most payments) on time, they continued to be incompetent in handling my account. From online services not working properly to this last time where I made an overpayment and they only processed a minimum payment (more interest for them) their incompetence to fraudulent behaviors just continue. Be smart. Go anywhere else to get a loan. I will be posting this same complaint on Main One.
Lindsey and Dawn were delightful to work with! Very understanding of our problems and needs! Very thorough and professional!
The staff was quick and clear on every aspect of the process. We were told about all the extra features and cost involved in making our loan.
I enjoy working with them. I have had several loans and they are always very nice and friendly. They are quick on getting back to you on an answer and efficient in doing the paper work. I highly recommend them.
Very professional and willing to go over and beyond to meet your needs
Great customer service. .staff is very friendly and helpful. Would recommend them to anyone.
I had no problem getting a loan, the staff was very friendly and knowledgeable. I really enjoyed the environment there, they made me feel at ease. I will use the services there again.
No problems would recomend them to anyone
I have never been treated so kindly and efficiently as both the staff of the branch and Dist Mgr I will always refer Springleaf
Nice and friendly to deal with
Staff was very friendly and although the person that assist me was new she made sure that anything that she was not sure of that she ask the closest customer service person and got an answer. Even the others were very patient and answer her question.
Not only has Springleaf helped me when I needed it most but, the reward points and gift cards I have gotten is an added bonus! I have really put the gift cards to good use buying Christmas presents Thank you Springleaf!
Springleaf was great from the beginning. The whole process was quick,friendly and painless!
I was very pleased with the excellent customer service I received when I applied and received this personal loan through Springleaf Financial Services. The Branch Manager informed me of all options available to me and was very flexible with an appointment to complete my loan process. There were no hassles, no run around and I received my funds in less than 24hours. Far better service than any bank I've ever dealt with!
I used them to pay off a lot of bills that was bogging me down. It was going to take forever to pay some of these bills off. With Springleaf I paid my high interest loans off and my payments are two thirds lower than what I was paying on these bills monthly.
Due to unexpected circumstances, we needed Help! We found the staff professional, and willing to help! Our application was quickly approved and we were very Happy. Would certainly recommend to friends and family in the future!
The whole crew at the Gainesville office are such a wonderful group, they treat everyone with respect and do everything possible to get you to a good point in life. Theresa gave us our first loan on a vehicle, then the transmission went out with no warranty, she helped us get a new one. Then my husband got injured at work and again Theresa was there to help offering everything she could do to help us out before we ran into financial difficulties with bills. My husband will be out of work for several months and she was there to help us out. We couldn't ask for a better person to work with.
21 years old making $20/hr as a customer service rep own my own successful for the most part however I needed help with paying off some credit I allowed to fall into collections and it would of took me months to pay these things off so instead I took out a loan with my horrible credit I put up my 2005 Nissan Altima I own for collateral.The loan was beyond satisfying with the interest rates,Representative was very honest and I obtained my loan confidently and hassle free my collections are paid and I'm paying back monthly to my loan and building my score as I type lol I would never go to PLS again or any other loan office for that matter very satisfied would highly recommend
The agent was professional, helpful and friendly. The staff was also very professional and friendly. The wait time was great. I have recommended Springleaf to my family and friends.
I need a new vehicle that had four wheel drive so I could get to work at the coal mine I work at. I really wasn't making enough to pay a ton on a vehicle so I heard about springleaf. I went to them and they gave me a good loan to help me get things started. So thank you spring leaf. I'll be sure to tell everyone about you.
They helped me obtain a loan where others didn't. Would recommend to friends and family. Customer service was excellent. The whole process took less time than I thought it would. Thank you.
I have been considering a bill consolidation loan for sometime.I just happen to receive a mailing from Springleaf. I went online filled out the application,contacted them the next day.Took my information in,the staff was very friendly and knowledgeable.I had my money the next morning. I would recommend them highly.
Had a great experience and everything went smoothly would defiantly recommend to anyone needing help financially
I have been a consistent customer with Springleaf for the last 10 years. The staff employed there are the most professional, courteous individuals I have cam across in this type of business. The staff is willing to take to explain all of the options available to you and will work with you on the loan that best suits your needs.
Springleaf makes it easy to finance. They have great customer service and are very helpful throughout the process. I have used them several times, and have never been disappointed.
Spring Leaf was very helpful to me. Took my info over the phone, Had my paper work and money ready all in the same day ! I would recommend Spring Leaf to my family and Friends. Thanks spring Leaf in Monroe NC !
The customer service person was very helpful in getting our loan approved. With less than perfect credit she offered advise and explored all possibilities on her end.
Great help when you probably need it the most. i have already recommended to a few friends.
We have always found Springleaf to be very helpful and professional. Borrowing money can sometimes be extremely nerve wrecking but they put you at ease quickly.
I would recommend this company to my family and friends. Amazing customer service, very helpful when applying for a loan. Thank you.
The entire loan process was very easy and the staff was extremely helpful and professional. Highly recommend.
The wife and I are just starting out and we have very little credit history so this is the only place that would give us a loan. We currently own our home but wanted to put a down payment on some property. Our credit score isn't high enough for a home equity loan so they helped us get a personal loan. The interest rate is high but we had to start somewhere. Thanks again
I have been reading some of the bad reviews people was having with this company. I been with credit kmara for years and they send out your chance for loans odd was good and I apply for a small loan and was denied. So to me this is just a big lie to.
We really enjoyed the friendly people and we had no problems at all with getting the loan we needed.
Best loan staff I ever have dealt with. Loan was quick and easy. Very helpful by explaining everything. I look forward to making my payments and doing more dealings with them.
Springleaf helped me achieve my dreams of finishing my education when noone would give me a loan for school and now I have extra money in my pocket every month due to them refinancing my car loan. It feels great to be able to breath and finally get my head above water. They really give you a chance and they believe in their customers. I feel so free now! Thank you from my heart Springleaf.
I had a great experience with the company and staffs. The loan officer were able to work with me. I already told my coworkers about this company. Loved it.
Because they were very helpful and took the time to explain each step of the process. They were very friendly and supportive.
The gentleman at the Lebanon, PA branch that I deal with are always very friendly, helpful and even understanding when I do happen to fall on hard times and may need to make only an interest payment or postpone my payment for a month etc.
Made the loan process easy. Would definitely recommend to family and friends =)
SpringLeaf was there when I needed financial help and no other institution would help. Their Customer service team is courteous and knowledgeable and I was given an affordable payment and reasonable loan term. This is a company that can be trusted.
This is our second "in a pinch" loan with springleaf. So professional, it was fast and easy. Very happy and will be back if need be. Thank you so much for helping us.
The staff in the Yadkinville, NC are always extremely courteous, friendly & willing to help. As a returning customer, I appreciate the speed & professionalism offered at this branch.
The customer service I received was excellent. Everything was explained to me and the rep I had was superb. He went out of his way to help me with a loan to help my budget each month.
I was moving and springleaf helped me by giving me a loan that covered my expenses.
Our car car died and we needed help we were in a bind and Springleaf was there to help and get our car fixed with no problem, they understand and is always willing to give a hand, I would referr tham to the world. Dennis
I've had the opportunity to get to know all the staff at my branch in coeur d'Alene and they are great. It didn't take long being that I'm an existing customer but even when I made my first loan it was quick and easy. Now you can make payments on line and get rewards is even better. Definitely recommend them to everyone.
Leslie made the loan process as easy and painless as possible. She was very knowledgeable and professional. The entire experience was very positive and simple. Everything was explained and I could not believe how easy the process was. Will definately be doing business with them again!
They were very, very, very helpful and made us feel very comfortable. I would recommend everyone looking for a loan to them.. Left there very happy.
This company if they can help you get to a better financial place, in my opinion, offer a help.
Very easy, did it on line and a rep. called me here in town and told me what I needed to bring to office and I was approved.
I recently needed some money fast and Springleaf came through and helped us out of a bad situation. No hassles just to the point representatives.
I needed to consolidate my credit cards. I was about to find myself in financial arrears. I found Springleaf like many others in a web search. I applied to four of them. Springleaf representative Carly, called me immediately and started working on what I needed, not a portion. The next morning she called to say that I was approved, that afternoon I had checks in hand to pay off my creditors. I would give them 10 stars if I could. Loved the service and was treated as an individual not a number. Recommend that everyone use Springleaf.
The Springleaf Staff has outstanding customer service and makes you feel comfortable. I have recommended Springleaf to family (my son is a customer) and to many friends. They work hard and are determined to make your loan experience a good one! Thank you Springleaf!
They gave me a loan that I needed when no one else would. They were quick, great customer service, very reasonable rates.
Although there were other institutional companies around, Springleaf's staff welcomed me with a friendliness that seemed less like their job description and more like whom they were raised to be by there parents. They never failed to greet me enthusiastically regardless what other customers are there and let me know that they are really concerned about my needs. I guess it could be summed up like this. "When I walk through the doors of Springleaf, it's like coming home to family".
Spring leaf made it very easy through the whole process from start to finish. It was so fast and easy I would recommend them to family and friends!
Springleaf was everything I read up on and then some. Great personal service and quick one on one service.
If your in need of a loan,. Springleaf is a top notch choice.
The process was quick and easy and took only about a day to complete. The staff was friendly and answered all of my questions. I felt valued.
Quick and easy very nice nice srevice
The customer service was great! It was quick and easy. Money needed in no time. Great for emergency sand all life's little needs.
I was amazed of how quick I was able to consolidate all my bills and have extra cash in my hands. The staff was so helpful and friendly. Thank you Springleaf Financial!
Great company to get a loan fast for life's unexpected expenses! Friendly and courteous and prompt in returning calls!
I would pick spring leaf over any other loan company they try there best to get you what you need they are very respectful and make you feel comfortable they also explain everything very well!!!!
they went out of their way to accommodate our needs in this trying time,,,AWESOME COMPANY
Springleaf has a very caring and friendly staff that understands what you want or need and does their best to make it happen. They helped me and my husband and I highly recommend them to anyone!!
If you need a loan with a company that has reasonable monthly payments call Springleaf.
I went in thinking it was going to be a long and drawn out process. On the contrary . It's as if they knew exactly how I wanted the transaction to be handled. Quick..Direct...Honest.
Helped me when I needed it the most. Kept their promise and called back. Did not give me the run around. Very friendly staff. Will recommend to my friends.
This is not my first time with Springleaf loans they are very friendly, knowledgeable, and easy to talk to and fast to let you know if they can get you a loan. But don't push it on you, they let you decide if you want a loan. After they tell you the terms and payment options.
Fast quick and easy. I had great customer service and would diffently good back again. So much cheaper then payday loan stores.
Everyone that works at Springleaf makes my wife and I feel that they are honestly happy to see us. Unlike other fanatical lenders that treat you like they do not care Springleaf associates help you to feel you are wanted their. Once again thank you...
I think the Spring Leaf staff in Lake City, FL office are doing a great job. They are always friendly and helpful. I do like the e-documents it made it quick and easy. I will continue to use Spring Leaf and would recommend them to anyone reading the reviews.
I found Springleaf to be very open and honest about what I could expect and receive on my request of a loan. The loan agent was very kind and efficient, I didn't feel like I was a fool for getting caught up in payday loans. I was able to consolidate some other loans and my payment is a lot more reasonable. I would definitely recommend them
Jennifer (Amherst Branch) provided excellent customer service. The time was reasonable and the step by step instruction was very helpful. This is going to put me on the path needed to purchase my first home. Thank you.
They are nice they understand their like a family.
Got approved in the spot and closed 2 days later while other banks would give us excuses... I would recommend 100%.. very nice and efficient people!